How can we help?
Email support@sayartiplus.com. We reply in Arabic or English, usually within 48 hours. From the app: More › Contact us, which attaches your device and app version automatically.
Help us help you faster
Tell us: your phone type (Android or iPhone), the app version (More › About), what exactly happened, and a screenshot if you can. Don't send your national ID, Iqama or bank card details; we never need them.
Your data
How do I back up my data?
Go to More › Backup: save a backup file on your phone or copy it to Google Drive or iCloud in one tap. This is always free. The app also keeps an automatic weekly backup on the phone, plus one before every update.
I changed phones. How do I move my data?
On the old phone: save a backup to Drive or iCloud, or send the file to yourself. On the new phone: install Sayarti+ and choose "Restore from file or Drive" on first launch or from the Backup screen. Pro users with sync: just sign in with the same account.
Can I export my data to Excel?
Yes, free: CSV export of every car and every column, which opens in Excel or Google Sheets.
Can I bring my log from another car app?
Yes. Export your log from the other app as a CSV file, then open Import your log in Sayarti+. We back up your current data before importing, and the file is never uploaded to any server.
Pro and purchases
I bought Pro but it isn't showing. What do I do?
Open More › Restore purchases while signed in to the same Google Play or Apple account you bought with. If that doesn't work, email us the order number from the store receipt.
How do I cancel my subscription?
Subscriptions are managed by the store: on Android in Google Play › Payments & subscriptions, on iPhone in Settings › your name › Subscriptions. Deleting the app or your account doesn't cancel it.
What happens to my data if my subscription ends?
The data on your phone stays as it is and you can export it any time. Your cloud copy stays available to read and export for 90 days, and we warn you before it's deleted. What was free stays free, and a lifetime purchase stays yours for good.
Reminders and prices
Why am I not getting reminders?
Check that Sayarti+ notifications are on in your phone settings. On some Android phones, turn off battery optimisation for the app, as it can delay notifications. Then open the app once so it reschedules your reminders.
The fuel price in the app is wrong.
We show the official announced price with the date of the last update. If a new price came out and we haven't updated yet, report it with the "Report an error" link or email us and we'll fix it.
About the app
Do I need internet or an account?
No. Everything works offline and without an account. An account is only for Pro users who want to sync across devices.
Does Sayarti+ look up my fines or renew my registration?
No. Sayarti+ is an independent app, not affiliated with any government entity. You enter your own dates and fines; we remind you and link you to your country's e-services portal.
How do I delete my account or data?
Full steps are on the Delete account and data page, including how to ask without the app.
Sayarti+ is an independent app, not affiliated with any government entity.
